
Warranty scheme
Warranty arranged: STO Garant
To meet its legally required guarantee requirements, [company name] uses STO Garant, a guarantee scheme recognized by the Netherlands Authority for Consumers and Markets (ACM). You can check this via the STO Garant participants page (www.sto-garant.nl/deelnemers). All information about STO Garant can be found at www.sto-garant.nl.
For each (travel) offer from Studio Zandloper on this website, you can read whether the STO Garant guarantee applies. The guarantee policy explains what the guarantee entails and which conditions apply. You can find this guarantee policy on the STO Garant website (www.sto-garant.nl/downloads).
The operation
If the STO Garant guarantee applies to your booking, you will not pay the travel sum to Studio Zandloper, but into the escrow account of Stichting Derdengelden Certo Escrow, a payment service provider registered with De Nederlandsche Bank (DNB) and the Netherlands Authority for the Financial Markets (AFM). This escrow foundation guarantees your travel sum until the end of your booking. The day after the end of your booking, the travel sum will be released to Studio Zandloper. Should Studio Zandloper become financially insolvent before the end of your booking, STO Garant will implement the guarantee. The guarantee policy explains how to claim this in that case.
